Mosborough Health Centre
Welcome along to our surgery website where we hope you will find a wealth of information about our surgery and healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
One Click Away
Ordering a repeat prescription is just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Registering for SystmOnline
If you would like to register for SystmOnline (Online Appointments, Prescriptions and Medical Record Service) you can ask one of the reception staff at the practice, you will be required when registering to show 2 forms of ID (at least one of these must be photo ID, e.g. passport and/or driving licence + utility bill, birth certificate, bank statement).
Patients 11 and under – The parents of patients aged up to 11 can request proxy access for their children and the parent would then be able to order repeat prescriptions online and book appointments online for their child, when the child turns 11 the account will be automatically closed, reason given below.
Patients aged between 11 and 16 – In order to prevent any breach of confidentiality we do not allow parental access for children aged 11-15. When a patient reaches the age of 16 they can request online access in the usual way.
Why we do not allow Online Access for Parents on behalf of their 11-15 Year Old Children
Respecting patient confidentiality is an essential part of good care. This applies when the patient is a child or young person as well as when the patient is an adult. Without the trust that confidentiality brings, children and young people might not seek medical care and advice, or they might not tell a Doctor all the facts needed to provide good care.
The same duties of confidentiality apply when using, sharing or disclosing information about children and young people as about adults. Although someone with parental responsibility can seek access to a child’s medical records, if there is information given by the child or young person in confidence this would not normally be disclosed without their consent. In giving those with parental responsibility online access to their children’s records there is a risk that we could breech the confidentiality of the child. Therefore parents of children aged 11 years or more cannot currently have online access to their child’s records.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
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If you think you may have difficulty getting into the centre, please telephone before you come and a member of staff will be available to help you on arrival.
Friends and Family Test
The Friends and Family Test is a way of gathering feedback on the care you receive from us. To enable us to do this, we are asking patients visiting the surgery to complete a post card anonymously to give us an idea of how we can help to offer the best possible care. The post cards and the post box are located on the reception desk. Alternatively, please click on the Friends and Family Test button and complete the survey electronically.
Our annual practice report, produced in conjunction with our patient participation group (Patient Link) is available to view below:
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(Site updated 30/11/2016)